Game purchase

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23 users have voted.
Richard's picture
Poseidon
Points: 1141739

We are aware that it is currently not very clear whether you purchased the game or not.

  • If you see the frame "upgrade / upgrade your world of diving" on your right: it means you purchased the game.
  • if it says: pre-order; you haven't pre-order (yet :-)

    We're planning on adding the status: "purchased game" to your profile soon.

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    20 users have voted.
    gschmidl's picture
    Poseidon
    Points: 77337

    Hmm. I paid for a copy on the old version of the site, with the same e-mail address, and it still says "pre-order" to the right.

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    16 users have voted.
    Need for speed-boat
    Points: 8851

    I preordered when the indigo failed and the site came up. I preordered then.

    Yet it is showing preorder now.
    I will not give anymore money. I done the goldfish one before the site got changed.

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    12 users have voted.
    madcat's picture
    Sea admiral
    Points: 34858

    Same here, also got the "pre-order" button while i already payed.

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    10 users have voted.

    Same thing is showing up for me too "Pre-Order Today"

    Current status: working 2-10 really s*#k ^_^

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    5 users have voted.

    Yeah, I'm the same. I bought in as soon as it moved over from the kickstarter. I did get all of my bonuses though.

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    4 users have voted.
    mouse51180's picture
    Aye aye captain!
    Points: 18577

    Same here... :-\

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    18 users have voted.
    diving_admin's picture
    Poseidon
    Points: 102624

    okay, got the point ;-) We will try to fix this a.s.a.p!

    but no worries, we have all transactions on file (paypal), so no pledges will be lost!

    World of Diving Developer

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    7 users have voted.
    Need for speed-boat
    Points: 8851

    Ah that is good :)

    Yeah was going to say I have my transaction ID from PayPal as proof to vertigo games lol.

    Got little worried then

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    5 users have voted.
    gschmidl's picture
    Poseidon
    Points: 77337

    Excellent, thanks.

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    2 users have voted.

    That's great to hear ^_^

    Current status: working 2-10 really s*#k ^_^

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    4 users have voted.
    madcat's picture
    Sea admiral
    Points: 34858

    What's the current status?
    Because here it's still saying "Pre-order today"

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    2 users have voted.

    I think they are having a bit of a holiday. I'm sure they'll fix it early in the new year.

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    8 users have voted.
    Richard's picture
    Poseidon
    Points: 1141739

    Correct :)
    The Vertigo office is closed till the end of this week (january 3th), so expect most fixes on the website somewhere next week!

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    2 users have voted.
    Diving buddy
    Points: 710

    kann hir wer auch deutsch und wen ja meine 1million€ frage was soll ich mit den missionen ich wollte das spiel spielen und nicht commens im forum machen

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    3 users have voted.
    ScaleWorker's picture
    Need for speed-boat
    Points: 6368

    ÄTSCH. Auch wie ein Fisch geködert worden. Aber keine Panik ;)
    Ist eben PRE-ORDER. Beta kommt .. irgendwann.
    Und dann die Hoffnung das diese spielbar ist.. bis zum Final kann es ewig dauern.
    Sofern überhaupt. Garantie gibt´s ja bei diesen Monetisieren von IDEEN nicht :/

    Aber ich denke WARTEN lohnt sich. Und man hofft das Macher "umsetzen" können.
    _ _ _

    Aber wirklich DUMMDÄMLICH. Belohnung für POSTEN und Kommentare.
    Na da muß man doch. DENKSTE.. wie NEIN DANKE.
    Facebookniveau bleibt hoffentlich draußen.

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    2 users have voted.
    gschmidl's picture
    Poseidon
    Points: 77337

    Gut, es zwingt dich ja keiner zu posten.

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    2 users have voted.
    ScaleWorker's picture
    Need for speed-boat
    Points: 6368

    Na Gott sei Dank und gut das es jemand erwähnt *LOL*
    Den auf Stromschwimmer, wie Facebookjunkies und PISA-Niveau kann man gern verzichten :)

    Also Daumen drehen bis zur Erscheinung einer "BETA".
    Derzeit gibt´s ja schon Probleme mit Websoftware, Pseudotools und korrekt angezeigtem PRE-ORDER Status ';)

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    6 users have voted.
    Richard's picture
    Poseidon
    Points: 1141739

    Well, we are game-developers, not web-designers.. ;-)
    Actually, the current game is way more stable then the website, so no worries there!

    - We're doing our best to fix the bugs on the site a.s.a.p.. Thank you for your patience!

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    2 users have voted.
    Scuba diver
    Points: 1980

    Sag mal kannst du mir vlt. Sagen wo ich es mir runterladen kann?

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    7 users have voted.
    Richard's picture
    Poseidon
    Points: 1141739

    In the near future there will be different missions then just posting topics/comments.
    stay tuned !

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    1 user has voted.
    Scuba diver
    Points: 1215

    how im try dive explore

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    4 users have voted.
    ahmbouth's picture
    Poseidon
    Points: 82805

    would be better to recieve a confirmation mail

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    7 users have voted.
    Richard's picture
    Poseidon
    Points: 1141739

    Hey everyone,

    By now all backers you should see a "proud owner" frame on the right side of the website.
    please let me know if this is not the case.

    Richard

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    3 users have voted.

    Hm my "proud owner" is missing and I've pre-ordered the game :/

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    4 users have voted.

    I still have the pre-order thing here even though i backed the game before the the site was up.

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    2 users have voted.
    Mitzu's picture
    Poseidon
    Points: 298719

    Same for me, would really like to see this cleared up before the first release. I don't mind to pre-order, although I assumed not having to do so and bought some dubloons instead. Just want to be certain I'm able to participate in all the releases.

                                   

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    3 users have voted.

    *cheer* Now there is the "proud owner" sign thanks for that

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    3 users have voted.

    Working now, awesome!

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    2 users have voted.
    madcat's picture
    Sea admiral
    Points: 34858

    For me it's not working...

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    4 users have voted.
    Richard's picture
    Poseidon
    Points: 1141739

    Just fixed your account. it should work now,

    95% of the accounts are automatically fixed, the rest i need to do manually (jeeej, love my work ;-)

    if anyone else has issues please let me know!

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    3 users have voted.
    madcat's picture
    Sea admiral
    Points: 34858

    Thanks!

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    2 users have voted.
    Mitzu's picture
    Poseidon
    Points: 298719

    Great, it shows proud owner now, thanks!.

                                   

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    2 users have voted.
    Thanks for all the fish
    Points: 11791

    I pre-ordered today but did not use the same email address on my pay-pal account. I do not know what I need to do to correct this but I have been charged and it still shows I need to pre-order.

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    4 users have voted.
    diving_admin's picture
    Poseidon
    Points: 102624

    Hi,

    we just added the purchase and points to your account, you should be able to see the pre-order status right now.

    Thank you for pre-ordering!

    World of Diving Developer

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    1 user has voted.
    Reignhardt's picture
    Aye aye captain!
    Points: 13664

    Hello Richard,

    I pre-ordered a few days ago, but forgot to use the same e-mail. What information from me do you need to get the pre-order placed on my account?

    Thank you in advance for your help!!

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    4 users have voted.
    griffins33's picture
    Need for speed-boat
    Points: 8978

    I just ordered the game but I used a different email for Paypal, so I didn't get any of the XP or money. What do I need to do to get that stuff onto my actual account?
    Thanks!

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    3 users have voted.
    Zworf's picture
    Need for speed-boat
    Points: 6019

    I pre ordered the game before but still see the pre-order button on the right. My PayPal email address is different from my account email, what do I need to do to get this sorted?

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    2 users have voted.
    gschmidl's picture
    Poseidon
    Points: 77337

    E-mail the developers (or wait until tomorrow, where I'm sure they'll see this and help)

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    1 user has voted.
    Richard's picture
    Poseidon
    Points: 1141739

    Hi Zworf,
    Sorry for my slow reply, i kinda overlooked this post.
    - I just fixed your account. you should be able to see your pre-order, XP, Doubloons and badges right now.

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    3 users have voted.
    Susscon's picture
    Need for speed-boat
    Points: 6451

    how many places in total will this game have to explore? and are they real places in the world? if so im buying it NOW :D

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    0 users have voted.

    From what I have read to date, there will be some real places, most probably starting in Bonaire http://www.divegame.net/node/4073

    Plus procedurally generated terrain which I guess will fill the gaps.

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    1 user has voted.
    Reignhardt's picture
    Aye aye captain!
    Points: 13664

    Please do not think I am impatient, but it has been a few weeks since I first asked and with the impending release of the swimming pool, I really want my pre-order to show up! Can I please have some assistance with my pre-order being attached to my account?

    Keep up the good work guys!

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    1 user has voted.
    Richard's picture
    Poseidon
    Points: 1141739

    Fixed your account yesterday! sorry for the delay.
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    1 user has voted.
    Reignhardt's picture
    Aye aye captain!
    Points: 13664

    Thanks for your help and I really appreciate the great customer service... kudos!

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    4 users have voted.
    Tony the TIGER SHARK's picture
    Poseidon
    Points: 81892

    just pre-ordered last night and was wondering how long it takes to show up on my account.

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    3 users have voted.
    Scuba diver
    Points: 2220

    2 days i have preordered and no news

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    3 users have voted.
    diving_admin's picture
    Poseidon
    Points: 102624

    Hi norgoth,
    We just added the Dubloon, XP and Pre-order status to your account!
    Sorry for the delay.

    Richard

    World of Diving Developer

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    2 users have voted.
    Tony the TIGER SHARK's picture
    Poseidon
    Points: 81892

    Same here. They put out a thread asking us to be patient and said that they are working on the fix.

    Edit: this is another one.http://divegame.net/node/24754

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    3 users have voted.
    renstrom94's picture
    Thanks for all the fish
    Points: 12207

    Just pre-orderd and still see the pre order on the side

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    2 users have voted.
    renstrom94's picture
    Thanks for all the fish
    Points: 12207

    no worries its works now!

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